Shipping policy
The products of the online store are sold by ESENGO with business ID 3322948-5. The prices of the products include value added tax (VAT) in the EU and in the home country. We reserve the right to change prices and shipping costs.
To order
As a rule, products are ordered online at www.esengo.fi via the shopping cart. All orders will be confirmed by e-mail, stating the price of the order, delivery costs and the products ordered. In order to receive an order confirmation, an e-mail address must be provided at the time of ordering.
The customer agrees to be bound by the delivery terms in force for each order.
Delivery times
We aim to process orders within 1-4 days of receipt of the order and deliver to the customer via Finland Post. Promotions, weekends and holidays may affect delivery times. Please note that some products may have a separate delivery schedule, which may be longer than the previously mentioned delivery time. If this is the case, this will be indicated separately for the product in question.
International customers are responsible for their own country's taxes, duties and/or VAT.
Delivery charges
Shipping costs will be added to the order price and will be automatically updated according to the delivery address.
Free delivery within Finland for purchases over 100€
Shipping costs within Finland: 5,90 €.
Delivery charges within Estonia, Latvia, Lithuania, Sweden and Denmark: 9,90€
Delivery charges to the following EU countries: 15,90€
Netherlands
Belgium
Bulgaria
Austria
Croatia
Luxembourg
Portugal
Poland
Germany
Slovakia
Slovenia
Czech Republic
Hungary
Translated with www.DeepL.com/Translator (free version)
To order
As a rule, products are ordered online at www.esengo.fi via the shopping cart. All orders will be confirmed by e-mail, stating the price of the order, delivery costs and the products ordered. In order to receive an order confirmation, an e-mail address must be provided at the time of ordering.
The customer agrees to be bound by the delivery terms in force for each order.
Delivery times
We aim to process orders within 1-4 days of receipt of the order and deliver to the customer via Finland Post. Promotions, weekends and holidays may affect delivery times. Please note that some products may have a separate delivery schedule, which may be longer than the previously mentioned delivery time. If this is the case, this will be indicated separately for the product in question.
International customers are responsible for their own country's taxes, duties and/or VAT.
Delivery charges
Shipping costs will be added to the order price and will be automatically updated according to the delivery address.
Free delivery within Finland for purchases over 100€
Shipping costs within Finland: 5,90 €.
Delivery charges within Estonia, Latvia, Lithuania, Sweden and Denmark: 9,90€
Delivery charges to the following EU countries: 15,90€
Netherlands
Belgium
Bulgaria
Austria
Croatia
Luxembourg
Portugal
Poland
Germany
Slovakia
Slovenia
Czech Republic
Hungary
Translated with www.DeepL.com/Translator (free version)